FAQ

We have been in contact with people since 2014, based on that we collected answers to the frequently asked questions.

If you cannot find what you are looking for – contact us by mail help@geekymon.store
Feel free to write to us around the clock.

 

Printing and Posting

How long will my order take?
All covers are printed in Tallinn, Estonia.
Printing on the case may take from 1 to 3 working days, depending on the workload.

How long will it take for my package to arrive?
After your cover is ready, it will be sent to the specified address by mail at the first opportunity.

Below is the approximate delivery time of the cover to your region.

UK – 5-8 working days

USA – 8-15 working days

Europe – 3-7 working days

Australia – 8-15 working days

Rest of the World – 1-3 weeks

Of course, the delivery time depends on the local postal system and how accurately the address you specify is indicated on the map.

How are the covers printed?
We use sublimation printing technology on matte cases.

How do I know the status of my order?
Order status can be checked on the site.

When do you ship the covers?
We print and send covers from Monday to Friday (if there is no public holiday).

Can I track my cover?
We don’t track phone cases after they’ve been posted. If you have any questions, please contact us at help@geekymon.store

Will my case be somehow packed?
All our cases are packed in boxes and secure envelopes.

Where and when can I order a cover?
You can order a cover for yourself anytime, anywhere using our website.

Where and when can I order a cover?
You can order a cover for yourself anytime, anywhere using our website.

What if I fail to receive my order?
If you have any questions, please contact us by mail help@geekymon.store

 

Creating a cover.

 

Where to begin?
To order a case, select the appropriate phone model from the general list, then download the photo from your computer, phone, edit it, make sure that everything is all right and proceed with the ordering.

Should my photos be of a certain size?
Yes. Photos must be at least 1000 x 800 pixels to look beautiful, we advise you to use photos of a much larger size if you have such an opportunity.

If the photo is too small, then the print will turn out to be grainy or not clear. Standard photos from phones and cameras are suitable.

To check the resolution of a photo, click on the photo and select “properties”. After downloading the photo, you can edit it (resize or rotate), for convenience of using both landscape and portrait photos.

Maximum resolution – 300dpi.

Does Geekymon.store have any rights to the photos?
No. All photos belong to their owners. We keep them exclusively for you. There is no need to worry.

 

Price and payment.

 

How much does the cover cost?
The cost of the cover itself is 15,90 EUR, the cost of delivery is added to the price.

What currencies do you accept?

British Pounds (GBP)

Euros (EUR)

US Dollars (USD)

Australian Dollars (AUD)

Canadian Dollars (CAD)

The currency we charge depends on your billing address.